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Lecture

Finding Your Voice – Speech Is no Longer a Cinderella Technology

The technology behind mainstream speech-to-text conversion is now affordable such that analysis of the spoken word for audio and video should now be included in every company’s customer-facing material.

Nigel Cannings will give an overview, alongside real life examples of how the technology is currently being used, of the current technologies, the advances being made and how you really should now be looking at using voice to supercharge your customer engaegement.