MEDIASYS has developed a new kind of multi-perspective tool for process documentation, training and support. With the SmartAssist tool you will get fast, reliable and maximum visual understandable technical information at lowest total cost of ownership. These use case based documents can be a mix of any kind of media like video, text, picture, CAD-data, etc. Within that process you will have access to all the required information with just one click. The information can be flexible distributed to product/theme level and are offline and online available on PC, notebook, tablet, portable Pocket-PC with data-glasses/head-mounted-display or smartphone.